Welcome! By subscribing to our software, you agree to these terms and conditions. Please read carefully.

Billing

Quarterly billing: You'll be billed quarterly (March, June, September, December) based on your active users and usage during that period.

Retrospective billing: You'll receive your invoice during the 3rd month of each quarter, covering the entire quarter.

Pro-rated billing: Your first invoice will be pro-rated based on the number of complete months used.

Cancellation

Cancellation process: You can cancel your service anytime in writing (email or physical) to Education Management Solutions (EMS).

Termination responsibilities: You'll be billed for any full months used since your last invoice. You're responsible for informing your staff and saving their data upon cancellation. EMS is not responsible for data extraction, storage, or reporting after cancellation.

Access and data archiving: Your access will be enabled until the end of your cancellation invoice period. After this, access will be disabled, and data will be archived until the next purging cycle. Extracting data after cancellation may be possible but incurs a fee and cannot be guaranteed due to purging.

Refunds

6-week satisfaction guarantee: If unsatisfied within the first six weeks, you can cancel for free (as outlined in the cancellation section). Setup and training fees are non-refundable.

Jurisdiction

Governing law: These terms are governed by the laws of Victoria, Australia.
Dispute resolution: Any disputes arising from these terms will be settled in this jurisdiction.

Entire agreement

These terms, together with our User terms and conditions, Privacy policy and Cookie policy, constitute the entire agreement between you and EMS regarding the use of our applications.

Severability

If any provision of these terms is held to be invalid or unenforceable, that provision will be struck and the remaining provisions will remain in full force and effect.

By using our software, you acknowledge that you have read and understood these terms and conditions. If you have any questions, please contact us.